Platform Architect

As a Platform Architect at Pernod Ricard, you will be responsible for building technical components for a given platform, collaborating with cross-functional teams, and driving continuous improvement initiatives. You will work with industry-leading tools such as ServiceNow, JIRA, and Confluence to streamline workflows and improve service delivery. You will contribute to the development of tech elements from design to maintenance and continuous improvement, and contribute to transversal tech landscape optimization initiatives.

Requirements

• At least 10 years' professional experience in the same field
• Agile methodologies: experience working in Agile environments, such as Scrum or Kanban
• Strong understanding of Service management, governance & ITIL process
• ITIL certification is a plus
• Proven ability to prioritize features, define user stories, and create acceptance criteria
• In-depth knowledge of agile principles, service management and technologies
• Familiarity with agile and service management tools such as Jira, Servicenow etc
• Excellent communication and collaboration skills, with the ability to effectively bridge the gap between technical and business stakeholders
• Strong analytical and problem-solving skills to identify automation opportunities and develop solutions that address business needs
• Data-driven decision-making skills to prioritize features based on user needs and business impact
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Stakeholder management: ability to effectively collaborate with cross-functional teams, including developers, security engineers, IT operations, and business stakeholders, to ensure successful product delivery
• Metrics and analytics: skills in defining and tracking key performance indicators (KPIs) to measure the success of enterprise service management platforms
• Ability to work with the cross functional teams to deliver the projects, with leading the small technical teams or individual architects
• Ability to wok with the external service provides to manage the services and deliver value to the organization
• Understanding of the devops dependencies & integration with the agile ways of working

Benefits

• Outstanding and collaborative workplace that embodies our sharing & conviviality culture
• Possibility to work from home (2 days a week)
• Very complete mutual insurance
• Attractive compensation including profit-sharing
• Possibility to train daily
• Employee events