Presales Solution Consultant, CRM Workflows

The Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory.

Requirements

• 4+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Pitch perfect communication, writing and presenting skills
• Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
• Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
• Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
• Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization