ServiceNow

Principal Business Information Security & Solutions Architect (BISSA)

Join ServiceNow as a Principal Business Information Security & Solutions Architect in West Palm Beach, FL. Leverage ServiceNow skills to design secure workflows for financial services. 15+ years experience required. Benefits include health insurance, 401(k), and flexible schedule.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Governance, Risk, and Compliance
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 5, 2025

The Principal Business Information Security & Solutions Architect is a customer-facing, senior-level role that blends the strategic expertise of a Chief Information Security Officer (CISO) with the technical proficiency of a Solution Consultant. This hybrid position, akin to a Business Information Security Officer (BISO), focuses on architecting secure, scalable customer workflow solutions on the ServiceNow NOW Platform for financial services clients.

Requirements

  • Design and architect secure, scalable customer workflow solutions on the ServiceNow Now Platform, tailored to the unique needs of financial services clients.
  • Develop technical roadmaps that align with clients’ business strategies, ensuring seamless integration with existing and future technology landscapes.
  • Define data architecture frameworks, including metadata, integration, and security models, to support real-time insights and regulatory compliance.
  • Act as a subject matter expert on financial services regulations (e.g., GDPR, PCI-DSS, SOX, FINRA), advising clients on compliance strategies and audit readiness.
  • Implement data governance frameworks, encryption, masking, and auditing techniques to ensure data security, privacy, and regulatory adherence.
  • Conduct data quality audits and develop remediation plans to mitigate risks and ensure compliance with industry standards.
  • Build and maintain senior executive relationships (e.g., CIOs, CISOs, CFOs, BISOs), articulating the business value of ServiceNow solutions and their impact on top-line revenue.
  • Present strategic and technical content at the CXO level, translating complex technical concepts into business outcomes.
  • Lead complex pre-sales engagements, collaborating with Solution Specialists and cross-functional teams to deliver proofs of concept (POCs), demos, and RFI/RFP responses.
  • Partner with customer architects and technical leads to design solutions that integrate ServiceNow with enterprise systems (e.g., CRM, ERP, data lakes).
  • Advise on the design and architecture workflows using ServiceNow’s AI-powered tools, reusable components, and configurable playbooks to automate processes and enhance productivity.
  • Design and implement ETL/ELT processes to integrate data from diverse sources (e.g., NetSuite, Salesforce, Snowflake) into unified workflows.
  • Collaborate with data engineers, architects, and business analysts to deliver end-to-end solutions in an Agile environment.
  • Mentor junior team members, leading technical training sessions to foster skill development and ensure adherence to architectural standards.

Benefits

  • health insurance
  • 401(k) plan
  • equal opportunities for advancement
  • flexible work schedule
  • tuition reimbursement
  • training and development opportunities

Requirements Summary

15+ years of experience in enterprise architecture, solution consulting, or information security, with at least 5 years in the financial services sector