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ServiceNow
Principal Business Process Consultant - Employee Workflows (German-speaking)
Join ServiceNow as a Principal Business Process Consultant in Munich. Leverage ServiceNow skills to enhance HR workflows, requiring AI integration and consulting expertise.
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Job description
Posted on:
October 7, 2025
ServiceNow is seeking a Principal Business Process Consultant (BPC) to help customers achieve their business outcomes through prescriptive guidance. This role involves collaborating with stakeholders, defining process improvements, and implementing solutions on the ServiceNow platform. The expert services team focuses on HR Service Delivery, encompassing process design, implementation, and advisory services.
Requirements
- Experience with AI integration into business processes.
- Significant business process consulting experience within complex, global organizations.
- Experience in defining and deploying future-state business processes.
- Experience with ServiceNow NowAssist products
- Excellent communication and presentation skills
- Fluency in German and English
Requirements Summary
AI integration & complex global org. Business process consulting experience needed. ServiceNow NowAssist product proficiency & fluency in German/English
