Principal Customer Success Executive Telco and Media

ServiceNow is seeking a Principal Customer Success Executive to drive post-sales activities and ensure customers achieve success with ServiceNow's AI-enhanced platform. This role involves strategic leadership, building relationships with C-level executives, and proactively identifying and mitigating risks to maximize customer value and revenue. ServiceNow is a global market leader with a focus on making the world work better.

Requirements

• Experience in leveraging AI into business processes
• Extensive experience leading digital business transformations
• Demonstrated track record in building high-performing customer success teams
• Strong business acumen and problem-solving skills
• C-Level relationships
• Strong communication and collaboration skills

Benefits

• Equal Opportunity Employer
• Accommodations