ServiceNow

Principal Engagement Manager

Principal Engagement Manager at ServiceNow, Addison, TX. Lead solution delivery using ServiceNow platform expertise. Requires 12+ years professional services experience, domain expertise, ServiceNow certifications, complex problem-solving. Offers PTO, 401k, 4-day week, visa sponsorship.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 20, 2025

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. The company is looking for a Principal Engagement Manager to oversee the on-time, on-budget delivery of defined solution scope to meet customer's desired results.

Requirements

  • 12+ years progressive experience as part of a professional services organization
  • Industry domain expertise in strategic tech and SI verticals
  • Creativity with comfort running projects independently
  • Experience driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

12+ years of experience, industry domain expertise, creativity, complex issue resolution, collaboration, and ServiceNow certifications