Principal Engagement Manager

ServiceNow is seeking a Customer Engagement Manager to manage key initiatives and provide value to both internal and external stakeholders. The role involves managing projects, navigating challenges, identifying opportunities for improvement, and mentoring a team. The company is a leading provider of AI-enhanced technology for Fortune 500 companies.

Requirements

• 12+ years of high-tech/SaaS industry experience
• 8+ years in Customer Engagement roles
• Prior experience with ServiceNow products
• Strong project management experience
• Strong cross-functional, technical project management experience
• BS/BA degree in computer science, engineering or related discipline preferred
• Strong documentation and presentation skills