.svg)
ServiceNow
Principal Engagement Manager, Federal
Join ServiceNow as a Principal Engagement Manager in Waltham, MA. Leverage ServiceNow expertise to drive customer initiatives and innovation. 12+ years in tech/SaaS required. Benefits include health plans and stock options.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 19, 2025
ServiceNow is seeking a Principal Engagement Manager to manage customer initiatives and drive innovation. This role involves delivering project outcomes, managing customer relationships, and collaborating with cross-functional teams. ServiceNow is a global leader in cloud-based AI-enhanced technology, connecting people and systems to empower organizations.
Requirements
- Active Security Clearance
- 12+ years of high-tech/SaaS industry experience
- 8+ years in Customer Engagement roles
- Experience with ServiceNow products
- Strong cross-functional and technical Project Management experience
- Strong documentation and presentation skills
- Experience with analytics and understanding of metrics
- BS/BA degree in computer science, engineering, or related discipline (preferred)
Benefits
- Health plans
- 401(k) Plan
- Employee stock option
- Family leave programs
Requirements Summary
BS/BA degree in CS or related field. 8+ years in Customer Engagement. 12+ years in tech/SaaS experience. Active Security Clearance
Apply now
Waltham
|
Massachusetts
United States
Senior
In-Person
Full Time
146400-256200 USD/year
