ServiceNow

Principal Engagement Manager, Federal

Join ServiceNow as a Principal Engagement Manager in Vienna, VA. Leverage your ServiceNow expertise to drive customer success and innovation. Active Security Clearance required. Benefits include health plans, 401(k) match, and flexible time off.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

As a Principal Engagement Manager, Federal, you will manage key internal and external initiatives to add significant value to customers and help the broader organization innovate. Deliverables will include implementing new projects and managing customer interactions.

Requirements

  • Active Security Clearance required
  • Minimum of 12 years of high-tech/SaaS industry experience
  • 8+ years in Customer Engagement roles
  • Prior experience with implementing or supporting ServiceNow products in an Enterprise

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12 years of high-tech/SaaS industry experience, 8+ years in Customer Engagement roles, Prior experience with ServiceNow products in an Enterprise