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ServiceNow
Principal Engagement Manager, Federal
Join ServiceNow as a Principal Engagement Manager in Waltham, MA. Lead customer initiatives, leveraging ServiceNow skills. Requires 12+ years in SaaS and active security clearance. Benefits include health plans and 401k.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 20, 2025
ServiceNow is seeking a Principal Engagement Manager to lead key initiatives with customers and internally. This role involves project management, strategic initiatives, mentoring, and communication with various teams. The ideal candidate will demonstrate experience integrating AI, driving customer innovation, and fostering collaborative relationships with stakeholders.
Requirements
- Active Security Clearance
- 12+ years of high-tech/SaaS industry experience
- 8+ years in Customer Engagement roles
- Strong cross-functional, technical Project Management experience
- BS/BA degree in computer science, engineering, or related discipline preferred
- Travel up to 50%
Benefits
- Health plans
- 401k Plan with company match
- ESPP
- Flexible time away plan and family leave programs
Requirements Summary
BS/BA degree in related field. 8+ years in customer engagement. 12+ years high-tech/SaaS. Active Security Clearance
Apply now
Waltham
|
Massachusetts
United States
Senior
In-Person
Full Time
146400-256200 USD/year
