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ServiceNow
Principal Engagement Manager, Healthcare and LifeSciences (HCLS) Industry
Join ServiceNow as a Principal Engagement Manager in Addison, TX, focusing on Healthcare and LifeSciences. Leverage ServiceNow expertise to drive innovation and customer engagement. 12+ years in SaaS and strong project management skills required.
The Mothership
Senior
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 12, 2025
ServiceNow is seeking a Principal Engagement Manager to manage key internal and external initiatives, delivering value to customers and driving innovation. This role focuses on project management, customer engagement, and strategic initiatives within the Healthcare and LifeSciences industry. The company aims to build a globally impactful platform connecting people, systems, and processes.
Requirements
- Experience in integrating AI into workflows.
- Minimum of 12 years of high-tech/SaaS industry experience.
- 8+ years in Customer Engagement roles.
- Prior experience with ServiceNow products.
- Strong cross-functional, technical Project Management experience.
- Demonstrated experience in leading key projects.
Requirements Summary
12+ years of SaaS/SaaS experience, 8+ years in Customer Engagement, and experience with ServiceNow products are key. Strong project management and communication skills are also crucial
