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Western Alliance Bank
Principal Engineer I -ServiceNow
Join Western Alliance Bank in Phoenix as a Principal Engineer I. Leverage your 8+ years of ServiceNow expertise in ITSM, ITAM, and SecOps. Enjoy competitive pay, benefits, and a collaborative environment.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
IT Asset Management
IT Operations Management
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Vulnerability Response
Job description
Posted on:
July 7, 2025
As a Principal Engineer I, you will provide SME expertise in ServiceNow and adjacent domains, lead the design and development of ServiceNow modules, and collaborate with teams to ensure seamless integration and compliance with IT policies and industry standards.
Requirements
- 8+ years of designing and development and implementation activities
- Bachelor's degree in related field required; Masters or MBA in related field preferred
- Previous leadership experience preferred
- Strong understanding of ServiceNow modules (ITSM, ITAM, ITOM, CMDB, SecOps Vulnerability Response)
- Excellent analytical and problem-solving skills
- Strong ability to collaborate
- Attention to detail and a commitment to SecOps development
- Advanced to expert knowledge of general Financial Services or Banking
- Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Advanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously
- Advanced speaking and writing communication skills
Benefits
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
Requirements Summary
8+ years of experience, Bachelor's degree, leadership experience preferred, ServiceNow expertise, analytical and problem-solving skills, collaboration, attention to detail, and communication skills
