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Zensar
Principal Lead- Service Now ITSM Consultant
Join Zensar as a Principal Lead - ServiceNow ITSM Consultant in Hyderabad. Leverage ITSM expertise, strategic planning, and stakeholder collaboration for impactful solutions.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 17, 2025
We are seeking a Principal Lead- Service Now ITSM Consultant to collaborate with stakeholders, design and implement ITSM, and prioritize backlog items.
Requirements
- Strategic planning experience
- ITSM and ServiceNow platform expertise
- Experience in module configuration and customization
- User story definition and prioritization skills
- Cross-functional collaboration skills
- Change management experience
- Release planning and execution experience
- User acceptance testing skills
- Continuous improvement mindset
- Stakeholder engagement and communication skills
- Vendor management experience
Benefits
- Competitive salary
- Opportunities for professional growth
- Collaborative work environment
- Employee relocation sponsored
- Comprehensive benefits package
Requirements Summary
5-10 years of experience in ITSM, ServiceNow, and stakeholder engagement
