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Ameriprise Financial Services, LLC
Principal Lead- Service Now ITSM Consultant
Join Ameriprise Financial in Hyderabad as a Principal Lead - ServiceNow ITSM Consultant. Drive ITSM solutions, enhance ServiceNow, and foster collaboration. 5-7 years of ITSM experience required. Enjoy a supportive culture and growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 10, 2025
We are seeking an experienced ServiceNow ITSM Product Owner to lead the strategic direction, configuration, and continuous improvement of the ServiceNow platform. The ideal candidate will play a pivotal role in driving the ITSM module and collaborating with stakeholders to deliver scalable, user-centric solutions.
Requirements
- Experience in IT Service Management (ITSM) module
- Expertise in ServiceNow platform
- Strategic planning and roadmap development
- Module configuration and customization
- User story definition and prioritization
- Cross-functional collaboration
- Change management
- Release planning and execution
- User acceptance testing (UAT)
- Continuous improvement
- Stakeholder engagement and communication
- Vendor management
Benefits
- Inclusive, collaborative culture
- Opportunities to make a mark at the office and in the community
- Professional growth and development
Requirements Summary
5-7 years of experience in ITSM, expertise in ServiceNow, and strong strategic planning skills
