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Singtel Group
Principal, Networks Change Management
Principal Networks Change Manager at Singtel Group, Sydney. Lead network ops team, manage strategic changes, ensure compliance. Requires ServiceNow/Remedy expertise, ITIL certification, telecom background, leadership skills.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 5, 2025
Lead a team of Network Change Managers, developing the future of network operations and ensuring seamless changes with minimal disruption and full compliance. Implement strategic leadership, operational standards, and continuous improvement while managing network configurations and driving governance and risk management.
Requirements
- Extensive demonstrated ability in telecommunications network operations with deep expertise in change management.
- Proven leadership in managing large technical teams within complex environments.
- Strong technical knowledge of network technologies (mobile, fixed, IP, transmission) and ITIL-based change management frameworks.
- Proficiency with tools such as ServiceNow, Remedy, and analytics platforms, supported by ITIL Practitioner or Expert certification.
- Exceptional stakeholder engagement and communication skills, with tertiary qualifications in Telecommunications, Engineering, or a related field.
Benefits
- Competitive remuneration and employee discounts
- Flexible working arrangements
- Competitive leave policies
- Paid Parental Leave of up to 16 weeks
- Direct your own development and build future-ready skills with Optus U
- Free access to counselling and support services
Requirements Summary
Requires 5-10 years of experience in telecommunications network operations, leadership experience, and technical knowledge of network technologies and ITIL-based change management frameworks
