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ServiceNow
Principal Platform Architect - HCLS
Join ServiceNow as a Principal Platform Architect in Austin, TX. Leverage ServiceNow expertise to guide clients, establish best practices, and ensure platform health. 3+ yrs consulting experience required.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 11, 2025
ServiceNow is seeking a Principal Platform Architect to provide expert guidance to customers on their ServiceNow platform. The role involves establishing best practices for instance strategy, technical governance, core data, integrations, and ensuring overall platform health. This is a highly consultative advisory position, not a configuration role, focused on leading best practices through partner and customer resources.
Requirements
- Develop strong relationships with the c suite and business leaders to understand the client’s vision.
- Translate business objectives to outcomes through visual customer roadmap.
- Analyze and translate technical requirements into architectural blueprints.
- Establish technical governance related to domains.
Requirements Summary
3+ yrs management consulting experience. Experience with AI into workflows/data analysis. IT infrastructure experience preferred
