Principal Platform Architect - Transportation and Logistics

The Principal Platform Architect role at ServiceNow focuses on leading customers through digital transformation, establishing technical foundations, and designing solutions that drive business outcomes. The role requires technical expertise, strong relationship-building skills, and a collaborative approach to ensure successful platform adoption and growth. It involves architecture, governance, and mentorship of ServiceNow employees and customer teams.

Requirements

• Experience in leveraging or critically thinking about how to integrate processes and modules including AI into work processes, decision-making, or problem-solving
• 4+ years experience with ServiceNow Platform
• Management consulting experience
• Ability to travel up to 20%