ServiceNow

Principal Platform Architect

Join ServiceNow as a Principal Platform Architect in Austin, TX. Leverage 3+ years of consulting and ServiceNow expertise to drive customer success.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 6, 2025

As a Principal Platform Architect, you will be part of the Customer Outcomes team, helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. You will work with customers across executive, platform owner, enterprise architects, and development teams to achieve their goals through leading practices.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company
  • 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software)
  • Fortune 500 or OEM Software or Cloud Company enterprise architect
  • Career progression (Technical, Architecture)
  • Experience working with functional business leaders to: Identify business objectives and develop outcome-focused roadmaps
  • 3+ years large program experience leading architecture and design
  • Enterprise Architecture Experience
  • Data modeling, core data design, security, integrations, configuration management
  • Cloud Application Technology Experience
  • Experience in implementation of one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud
  • 1-2 years of ServiceNow Platform Experience is required
  • Cloud platform experience desired
  • Familiarity with Enterprise Platforms

Requirements Summary

3+ years of experience in management consulting leadership roles, enterprise architect experience, and experience with cloud-based systems and ServiceNow Platform