ServiceNow

Principal Product Designer, Industries

Join ServiceNow as a Principal Product Designer in Santa Clara, CA. Lead design initiatives, enhance user productivity, and integrate AI. Requires 15+ years in UX design. Benefits include competitive pay and flexible plans.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 29, 2025

As a Principal Product Designer at ServiceNow, you will lead large, cross-product, strategic initiatives and drive product experiences that exemplify beautiful design, catalyze user and enterprise productivity, create extensible systems and frameworks, and inspire customers. You will partner with key banking and insurance customers to deliver “what’s next” in banking and insurance, and provide strategic direction, vision, and leadership for collaborative efforts with multidisciplinary teams.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields
  • Experience participating in the complete product development lifecycle of web and/or software applications.
  • Experience in user experience design or industry experience (corporate, software, web or agency)

Benefits

  • Base pay of $195,700 - $342,500, plus equity (when applicable), variable/incentive compensation and benefits
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

15+ years of design experience, user experience design or industry experience, and leadership skills