Principal, Senior Solution Architect - ServiceNow and Sr. Mobility

DMI is seeking a Principal, Senior Solution Architect - ServiceNow and Sr. Mobility to drive innovation and growth. The ideal candidate will have expertise in cloud, IT infrastructure, and mobility management solutions, with strong communication and writing skills.

Requirements

• Strong expertise and experience in cloud (at least in one of the following cloud platforms: AWS, Azure, GCP, Oracle) and IT infrastructure technologies (storage, networking, etc.)
• Strong expertise and experience in IT service management best practices and standards (ITIL, CMMI Service, ISO 20K, etc.)
• Strong expertise in ServiceNow or other ITSM platform solutions
• Expertise in mobility management solutions: unified endpoint management, mobile threat management, device lifecycle management, telecom expense management, IoT management and event analytics, or mobile app development
• Experience with modern zero trust remote access technologies: Zero Trust Network Access, Virtual Desktop Infrastructure (VDI), and Enterprise Browser solutions
• Experience or knowledge on IT service desk service best practices and industry trends
• Comprehensive knowledge of latest market trends in cloud, security, AI/ML, and advanced networking solutions
• Excellent verbal and written communication skills
• Experience in proposal solutioning and writing

Benefits

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability
• Recognition – Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.