SoftTech Consulting

Principal ServiceNow Engineer

Join SoftTech Consulting as a Principal ServiceNow Engineer in DC. Leverage your 7+ years of ServiceNow expertise in ITSM, CSM, and integrations. Benefits include medical, dental, and 401K.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Service Management
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Integration Hub
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Problem Management
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Service Catalog
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
September 12, 2025

Soft Tech Consulting is seeking a Principal ServiceNow Engineer to join their team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, design, and implementation of best practices.

Requirements

  • Develop, configure, and customize ServiceNow applications.
  • Implement and manage ServiceNow modules like ITSM, CSM, CMDB, Service Catalog, SPM/PPM.
  • Create and maintain integrations using REST/SOAP APIs.
  • Troubleshoot, root cause analysis, and implement fixes for existing applications.
  • Lead ServiceNow upgrade and migration projects.

Benefits

  • Medical
  • Dental
  • Vision
  • 401K
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays

Requirements Summary

7+ years ServiceNow experience, strong knowledge of security and ACLs, proficiency in JavaScript/AngularJS/Java, and REST/SOAP integration skills. ServiceSMG Certification (preferred)