ServiceNow

Solution Architect - AI Focus

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Event Management
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IT Asset Management
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
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Now Platform App Engine
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
September 12, 2025

ServiceNow is seeking a Solution Architect for its US Public Sector business, focusing on AI, Data, and Workflow. The architect will guide customers through complex technical challenges and design scalable solutions using ServiceNow's platform. The role requires strong technical expertise, a deep understanding of public sector needs, and collaboration with various teams.

Requirements

  • Oversee the design of AI-native systems.
  • Interact with customers and prospects to understand their needs.
  • Create and own programs enabling Solution Consultants to demonstrate platform value.
  • Maintain current knowledge on product developments and market trends.
  • Collaborate with sales and solution consulting teams to solve Federal government problems.

Benefits

  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

4+ years experience in application development. Passion for AI/emerging technologies and a strong understanding of cloud technologies. Ability to work in matrix environments & communicate effectively