ServiceNow

Principal Software Engineer

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Integration Hub
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 16, 2025

ServiceNow is seeking a Principal Software Engineer to join the Intelligent Workflow Engineering organization. This role will focus on architecting and building the next-generation Workflow Automation Engine for their AI-enhanced platform. The engineer will be involved in scaling the engine, integrating AI and automation, and optimizing performance across various systems. They'll also contribute to long-term system modernization and design.

Requirements

  • Experience with AI integration into workflows.
  • Experience in building workflow engines, orchestration frameworks, or message queues.
  • Strong background in distributed systems, microservices, and data consistency.
  • Exposure to or collaboration with AI research/ML systems.
  • Deep understanding of scale, performance, and reliability.

Benefits

  • Health plans
  • 401k Plan
  • ESPP
  • Flexible time away plan
  • Family leave programs

Requirements Summary

15+ yrs related experience (Bachelor's or Master's) with experience in workflow engines, distributed systems, and AI. Strong background in CI/CD. Experience with graph-based tech is a plus