ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
- Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
- Intrinsically ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
- Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
- 15 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
- Successfully lead diverse teams to reach challenging goals and can leverage organizational networks to get things done.
- A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
- Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
- A proven track record of success with Enterprise Architecture or Application Architecture; pre-sales in a software vendor, in a large Enterprise or professional services environment.
- Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
- Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
- Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
- Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
- Experience presenting architecture concepts, designs, and goals to technology leaders and partners
Benefits
- health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- matching donations
- flexible time away plan
- family leave programs