ServiceNow

Principal Solution Architect - Life Sciences

Principal Solution Architect - Life Sciences at ServiceNow, Chicago. Lead enterprise architecture strategies using ServiceNow platform expertise, AI integration, and cross-functional solutions for complex customers.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 24, 2025

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
  • Intrinsically ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
  • Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
  • 15 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
  • Successfully lead diverse teams to reach challenging goals and can leverage organizational networks to get things done.
  • A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
  • Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
  • A proven track record of success with Enterprise Architecture or Application Architecture; pre-sales in a software vendor, in a large Enterprise or professional services environment.
  • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Experience presenting architecture concepts, designs, and goals to technology leaders and partners

Benefits

  • health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

15+ years of experience, strong business acumen, and excellent communication skills