ServiceNow

Principal Strategist, Inspire Value - (Mining, Resources & Utilities)

Join ServiceNow as a Principal Strategist in Melbourne, focusing on AI-driven transformation in Mining & Utilities. Leverage 10+ years of consulting experience and ServiceNow expertise to optimize workflows and enhance service delivery.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 23, 2025

ServiceNow is seeking a Principal Strategist to engage with executive teams at selected customers, managing digital and AI-enabled transformation projects. This role focuses on identifying AI opportunities within automation, workflow optimization, and service improvements. The ideal candidate will collaborate with sales, customer success, and leadership teams to provide strategy, delivery, and impact analysis.

Requirements

  • Leverage or critically think about how to integrate AI into work processes
  • 10+ years of relevant experience as a management consultant
  • Executive / leadership experience working on digital transformation projects
  • Experience developing C-Level relationships and communication skills
  • Deep customer connections in mining & utilities region
  • Strong financial acumen

Requirements Summary

10+ years management consulting experience. Executive leadership experience in digital transformation. Experience in Mining/Utilities industry