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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Principal Technical Consultant - CRM & Industry Workflows at ServiceNow, Paris. Lead CSM/SOM implementations, guide clients through ServiceNow platform solutions. Requires 2+ years enterprise architecture, CSM expertise, leadership. Benefits include PTO, 401k, visa sponsorship, relocation.
The Mothership
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
December 10, 2025
The Senior Technical Consultant for Customer & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNow’s Customer Service Management (CSM) and Sales Order Management (SOM) solutions.
Requirements
- Project Delivery
- Pre-Sales Support
- Product Collaboration
Benefits
- Paid time off
- 401k matching
- Retirement plan
- Visa sponsorship
- Generous parental leave
- Tuition reimbursement
- Relocation assistance
Requirements Summary
2+ years of experience in enterprise architecture and technical roadmaps, customer service management expertise, leadership skills, and technical skills in creating architectural designs and integration strategies
