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ServiceNow
Principal Technical Consultant, Federal
Join ServiceNow as a Principal Technical Consultant in Washington, DC. Leverage 8+ years of ITSM expertise and AI integration skills to enhance customer satisfaction. Benefits include health plans, 401(k), and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 21, 2025
ServiceNow is seeking a Principal Technical Consultant, IT Workflow. This role involves providing prescriptive guidance to customers on configuring IT Service Management solutions. The consultant will drive adoption, customer satisfaction, and business outcomes by optimizing IT processes and driving usage of ServiceNow's platform. The role requires technical expertise in AI integration and supporting customer engagements.
Requirements
- Leveraging or critically thinking about how to integrate AI into work processes.
- United States Top Secret / Sensitive Compartmented Information Top Secret Clearance.
- At least 8 years of configuration/development experience for complex, highly-capable technologies.
Benefits
- Health plans
- 401(k) Plan
- Equity
- Flexible spending accounts
- Flexible time away plan
- Family leave programs
Requirements Summary
8+ years of configuration experience with complex technologies, including web technologies (XML, HTML, JS). US Top Secret/Sensitive Compartmented Information Clearance, and strong IT consulting skills are also needed
Apply now
Washington
|
District of Columbia
United States
Senior
Remote
Full Time
162600-284600 USD/year
