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ServiceNow
Principal Workflow Architect - Technology Workflows (German-speaking)
Join ServiceNow in Munich as a Principal Workflow Architect. Leverage your ServiceNow expertise to enhance customer workflows. 5+ years experience & certifications required. Competitive salary & benefits.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 8, 2025
ServiceNow is seeking a Principal Workflow Architect to drive customer adoption and satisfaction for their ServiceNow platform. This role involves working with customers to assess their current processes, design future-state solutions, provide technical guidance, and deliver thought leadership. ServiceNow is a leading cloud-based AI-enhanced platform for over 8,100 customers, including a significant portion of Fortune 500 companies.
Requirements
- 5+ years of experience as part of a professional services organization
- Demonstrated ability to influence and consult in a customer environment
- IT domain expertise related to ServiceNow product
- Experience working collaboratively
- ServiceNow certifications in aligned area
- Experience with Web Technologies (e.g. JavaScript, Web Services, XML) and a SaaS environment
- Excellent communication and presentation skills
- Excellent interpersonal and customer-centric skills
- Fluency in German and English
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
5+ years as in a professional services org. ServiceNow certifications are required. Strong communication and German/English fluency are mandatory
