Problem Management Specialist, NA

Vantage Data Centers is seeking a resourceful, detail-oriented, and self-motivated Problem Management Specialist to drive Operational Excellence initiatives, with a primary focus on leading and improving all aspects of the Problem Management process.

Requirements

• 2-5 years of experience with an ITIL based Service Management program
• 2-5 years of utilizing ServiceNow or similar tools to manage and document change requests, approvals, and implementation details
• Bachelor's Degree in related field preferred but not required

Benefits

• medical, dental, and vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• 401k program with company match
• many other additional voluntary benefits