Problem Manager

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely.

Requirements

• 5+ years of experience with ITIL Problem Management framework implemented with ServiceNow
• 5+ years of experience in Incident and Problem management to facilitate & support lessons learned reviews and track RCA & remediation items
• ServiceNow hands-on experience with report writer, Incident and Problem management functions

Benefits

• Incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.