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ZEISS Group
Process Owner for Information Security Incident Management (m/f/x)
Join ZEISS Group in Oberkochen as a Process Owner for Information Security Incident Management. Leverage ServiceNow SIR to enhance incident response processes. 5+ years in cybersecurity required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Security Incident Response
Job description
Posted on:
May 23, 2025
Own and enhance the Information Security Incident Response and Management process, define incident response policies and workflows, provide strategic guidance to the Cybersecurity Incident Response Team, and govern the use of the ServiceNow Security Incident Response module.
Requirements
- Degree in Computer Science, IT Security, Business Process Management, or a related field
- At least 5 years of experience in cybersecurity, IT service management, or security operations
- In-depth knowledge of incident response frameworks, security operations, and process management
- Strong understanding of risk management, industry security standards, and compliance requirements
- Ability to analyze complex security incidents and drive strategic process improvements
- Excellent communication and stakeholder management skills
- Structured and analytical mindset with a strong focus on continuous improvement
Benefits
- Enhance automation and reporting capabilities within ServiceNow SIR
- Develop training programs and awareness initiatives to elevate the organization's incident response maturity and preparedness
- Lead tabletop exercises to test and refine incident response strategies and readiness across the organization
Requirements Summary
At least 5 years of experience in cybersecurity, IT service management, or security operations, with a focus on process ownership and governance
