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Brillio
Product Owner - R01558281
Product Owner leading AWS Connect telephony migration at Brillio, St. Louis. 10+ yrs cloud contact center experience required. PTO, 401k, visa sponsorship, 4-day week.
Consulting
Senior
ServiceNow Role Type:
Platform Owner
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 2, 2025
Brillio is seeking a strategic and execution-focused Product Owner to lead the AWS Connect Telephony Migration & Modernization Program. The ideal candidate will have experience in cloud-based contact center solutions, telephony infrastructure, and customer experience transformation.
Requirements
- 10+ years of experience in Product Management, Cloud Telephony, or Contact Center Transformation
- Strong understanding of cloud-based contact center platforms, telephony systems, IVR, ACD, and workforce management tools
- Proven experience managing complex technology migrations and working with cross-functional teams in a large-scale enterprise environment
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
10+ years of experience, Strong understanding of cloud-based contact center platforms, Proven experience managing complex technology migrations
Apply now
St. Louis
|
Missouri
United States
Senior
Hybrid
Full Time
120000-140000 USD/year
