Product Support Front Office Support

The TP ICAP Group is a world leading provider of market infrastructure. Liquidnet is a leading technology-driven, agency execution specialist that intelligently connects the world’s investors to the world’s investments. The role requires an organized and motivated self-starter with an intuitively high-level of customer service, technical expertise to support an expanding business and experience in a similar-sized support operation within a bank, brokerage, or trading platform.

Requirements

• 3-5 years of experience working with FIX protocol in an electronic trading environment.
• Working knowledge of algorithmic workflows with the Equities markets, including US market specifics.
• Proven experience working with common industry algorithms such as VWAP, TWAP, IS, POV etc.
• Over 3 years of solid application support experience in a Linux environment.
• Strong understanding of US/Canadian equity market structure, mechanics, and electronic trading flows.
• Proven experience with MSSQL, Oracle, and Sybase databases, including strong skills writing queries.
• 2 or more years experienced in Windows Server environments.
• Familiarity with troubleshooting network issues, such as firewall and routing problems.
• Strong understanding of OMS/EMS workflows.
• Automation and scripting experience (PERL, Python, Powershell, Bash etc)
• Knowledge of DevOps principles and workflows, including collaboration with Development teams
• Experience with automation tools (Ansible, Puppet etc)
• Exposure to client/venue technical FIX onboarding.
• Experience supporting message-based architecture (Solace, Tibco, MQ etc)
• Experience with industry-standard monitoring tools (ITRS, Prometheus or similar)
• Working knowledge of at least one buy-side or sell-side Order Management System.
• Understanding of common industry algorithms (VWAP, TWAP, IS, POV etc)
• Familiarity with industry-standard monitoring tools (e.g., ITRS).
• ServiceNow, Control-M and Elastic (ELK stack) familiarity
• AWS or other cloud computing experience.

Benefits

• Full benefits package
• Salary of $115,000-$120,000
• Flexible regarding working hours