.svg)
DoiT International
Product Support Specialist (Thailand) – 12-Month Contract
Join DoiT International as a Product Support Specialist in Thailand. Leverage ServiceNow skills to provide top-tier SaaS support. Flexible hours, growth opportunities!
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 19, 2025
As a Product Support Specialist, you will provide world-class SaaS application support and consulting in a fast-paced environment. You will work with customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of our product line.
Requirements
- 2-4 years of experience in a B2B technical support role within a SaaS environment
- 1-2 years of hands-on support experience with a major public cloud platform (GCP, AWS, or Azure)
- Proficiency with case management systems (e.g., Salesforce, Zendesk, ServiceNow) and bug tracking systems (e.g., Jira)
Benefits
- Flexible work schedule
- Professional development and growth opportunities
- Diverse and inclusive work environment
Requirements Summary
2-4 years of B2B technical support experience, 1-2 years of cloud platform experience, proficiency in case management and bug tracking systems
