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Fiserv
Production Assurance Analyst Lead
Production Assurance Analyst Lead at Fiserv (Omaha, NE). Lead operational monitoring, incident resolution, and change management using ServiceNow. 6+ years required in production assurance, IT ops, and process operationalization.
ServiceNow Role Type:
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Job description
Posted on:
June 17, 2025
Fiserv is seeking a Production Assurance Analyst Lead to facilitate operational monitoring efforts, drive incident resolution, and implement structured change management. The successful candidate will join the Output Solutions team, supporting print and card production facilities.
Requirements
- 6+ years of experience in production assurance, IT operations, service delivery, or manufacturing support
- 6+ years of experience creating and operationalizing new processes or frameworks within complex, multi-site environments
- 6+ years of experience with tools such as ServiceNow, Power BI, Excel, or equivalent for ticketing, monitoring, and reporting
Benefits
- Opportunity to make an impact on a global scale
- Collaborative and dynamic work environment
- Competitive salary and benefits package
Requirements Summary
6+ years of experience in production assurance or IT operations, with experience in creating and operationalizing new processes
