Deutsche Bank

Production Engineer (f/m/x)

Join Deutsche Bank in Bucharest as a Production Engineer (f/m/x). Leverage ServiceNow for ITSM, incident management, and automation. ITIL V3 certified preferred. Enjoy flexible work, private healthcare, and a supportive culture.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 29, 2025

We are looking for a Production Engineer to join our team at Deutsche Bank's technology centre in Central and Eastern Europe. The ideal candidate will have experience in IT, system reliability, automation, and incident management, as well as proficiency in Service Management tools and service monitoring tools.

Requirements

  • IT experience resource, with an ability to drive the right level of SRE Production engagement and controls within the Change organization, and from production support standpoint.
  • Deep knowledge of the Incident, Problem and Change Management processes within the ITSM framework at minimum must be ITIL V3 Foundation certified.
  • Proficient at using Service Management tools (e.g. ServiceNow, JIRA, etc.) and service monitoring tools.
  • Exposure to GCP and monitoring tools such as NewRelic will be preferred.
  • Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
  • Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.

Benefits

  • Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health
  • Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
  • A professional, passionate, and fun workplace with flexible Work from Home options.
  • A modern office with fun and relaxing areas to boost creativity.
  • Continuous learning culture with coaching and support from team experts.
  • Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive
  • Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.
  • Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing.
  • Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours.
  • Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.
  • Financially secure: : we support you to meet personal financial goals during your active career and for the future
  • Competitive income, performance-based promotions, and a sense of purpose.
  • 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

Requirements Summary

IT experience, system reliability, automation, incident management, Service Management tools, and service monitoring tools