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Bunnings
Production Services Lead - Asset & CMDB Governance
Production Services Lead - Asset & CMDB Governance at Bunnings, Melbourne. Lead asset/CMDB governance, manage CI classification standards, evolve ITIL processes. ServiceNow expertise required. ITIL 4 certified.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
Join Bunnings as a Production Services Lead - Asset & CMDB Governance and lead a dedicated team to ensure asset and configuration data is accurate and reliable. The role involves evolving ITIL-based Asset Management and CMDB processes, establishing standards for CI classification, and defining governance controls.
Requirements
- 5+ years of experience in CMDB processes with extensive deep expertise in governance and Asset Management within large enterprise technology environments.
- Strong understanding of ITIL service management, especially in Asset and CMDB Governance.
- Familiarity with ITSM frameworks and tools, including ServiceNow.
- ITIL Certificate 4 required (Configuration Management Specialist desirable).
- Relevant IT or related qualifications with Agile or PRINCE2 certifications are highly regarded.
Benefits
- Team discount at Bunnings and other Wesfarmers brands
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
Requirements Summary
5+ years of experience in CMDB processes, strong understanding of ITIL service management, and familiarity with ITSM frameworks and tools
