Program Manager

We are looking for a Program Manager with broad experience in managing IT projects and strong service and operations delivery capabilities. The ideal candidate will have high risk management and problem-solving skills to work efficiently in a dynamic IT environment.

Requirements

• Minimum 10 years of experience in service delivery and programme management.
• Minimum bachelor’s degree in IT or engineering.
• Solid understanding of ITIL and service delivery in general.
• Understanding of IT services concepts.
• Hands on knowledge of ServiceNow/BMC Helix or other tools is a plus.
• Strong understanding of programme management methodologies and best practices.
• Experience with managing SLAs.
• Excellent verbal and written communication skills.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Detail-oriented with strong organisational and project management skills, able to adapt quickly, work well under deadlines, and manage multiple tasks effectively.
• Exceptional relationship management skills.
• Full professional proficiency in English is mandatory.

Benefits

• We support your development!
• We embrace diversity!
• Sustainability matters to us!