Program Manager

ServiceNow is seeking a Principal Engagement Manager to oversee the delivery of defined solution scopes for customer engagements, leveraging their AI-enhanced cloud platform. The role involves managing project governance, resource allocation, and problem-solving within a collaborations with customer and partner teams. The focus is on driving customer success through collaboration, analysis, and implementation of ServiceNow's NowCreate methodology.

Requirements

• Experience with AI integration
• 12+ years experience in a professional services organization
• Industry domain expertise in workflow
• Project management experience
• ServiceNow certifications
• Fluent in English and Spanish