The Program Manager oversees the execution of IT operations and maintenance services, ensuring alignment with industry best practices for project management. Key responsibilities include program oversight, stakeholder coordination, project plan development, performance monitoring, risk management, transition support, agile compliance, team supervision, deliverable oversight, and stakeholder engagement.
Requirements
- Advanced skills in Microsoft Office Suite, SharePoint, ServiceNow, and SaaS tools.
- Expertise in data analysis and visualization with tools like Tableau or Power BI.
- Strong strategic communication for stakeholder alignment.
- Advanced ability to create professional briefings and documentation.
- PMP, CISSP or CISM certification.
Benefits
- Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
- Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
- Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
- Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
- Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.