Wipro Limited

Program Manager - L1

Join Wipro Limited as a Program Manager - L1 in Waltham, IL. Lead ServiceNow initiatives, leveraging ITSM, ITOM, CSM, and HRSD expertise. 10+ years IT experience required. Benefits include medical, dental, and paid time off.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 9, 2025

We are seeking a Technical Program Manager (TPM) with strong experience in ServiceNow to lead end-to-end delivery of complex platform initiatives. The ideal candidate combines program management excellence, technical depth in ServiceNow modules, and stakeholder engagement skills to drive successful implementations, upgrades, and platform strategy.

Requirements

  • 10+ years of overall IT experience, including 5+ years in Program or Project Management roles.
  • 3+ years of experience managing ServiceNow implementations, upgrades, or enhancements.
  • Strong understanding of ServiceNow modules such as ITSM, ITOM, CSM, or HRSD.

Benefits

  • full range of medical and dental benefits options
  • disability insurance
  • paid time off (inclusive of sick leave)
  • other paid and unpaid leave options

Requirements Summary

10+ years IT experience, 5+ years in Program/Project Management, 3+ years ServiceNow experience