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DMI
Program Manager
Join DMI as a Program Manager in the US to lead IT operations using ServiceNow. Requires PMP/CISSP/CISM, Agile experience, and offers growth benefits.
Consulting
Entry Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 4, 2025
DMI is seeking a Program Manager to oversee the execution of IT operations and maintenance services, serving as the primary interface for project stakeholders. This role ensures alignment with industry best practices for project management, including program oversight, stakeholder coordination, project plan development, performance monitoring, risk management, and team supervision. The Program Manager will also manage deliverables, facilitate stakeholder engagement, and support Agile methodologies.
Requirements
- Advanced skills in Microsoft Office Suite
- SharePoint
- ServiceNow
- SaaS tools
- Expertise in data analysis and visualization with tools like Tableau or Power BI
- Strong strategic communication skills
- Advanced ability to create professional briefings and documentation
- PMP, CISSP or CISM certification
- Experience with Agile methods (Scrum, Kanban, DevOps)
- Familiarity with systems engineering lifecycle processes
- Understanding of configuration and risk management best practices
Benefits
- Convenience/Concierge services
- Development opportunities
- Financial wellness tools
- Recognition programs
- Wellness programs
Requirements Summary
The Program Manager must possess PMP, CISSP or CISM certification. Requires advanced skills in Microsoft Office Suite, SharePoint and ServiceNow. Experience with Agile methods and systems engineering lifecycle processes are also necessary
