Program Manager (On-Site/DC Region)

ActioNet has an opportunity for a Program Manager requiring a Public Trust clearance in the Washington D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the main Point of Contact (POC) for the contract's IT support services and deliverables. In this role, you will ensure cohesiveness between all Tiers, develop, and execute process improvements, and ensure high levels of customer satisfaction.

Requirements

• Ten (10) or more years as a Program Manager for the Federal Government
• Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies
• PMP certification
• Managed a team of over 50+ IT professionals
• Good interpersonal, Problem-solving, and Time management skills
• Strong management skills to manage resources and day-to-day processes
• Demonstrated experience in full development life cycle development standards and best practices for quality assurance
• Strong attention to detail, organizational skills, and a commitment to quality
• Ability to work independently and collaboratively within cross-functional teams

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance