ActioNet

Program Manager (On-Site/DC Region)

Program Manager at ActioNet, Washington DC. Lead 50+ IT professionals managing enterprise service desk with ITIL/Agile. 10+ yrs federal PM experience, PMP required. Public Trust clearance needed. Hybrid available.

ServiceNow Role Type:
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Support Specialist
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 15, 2025

ActioNet has an opportunity for a Program Manager requiring a Public Trust clearance in the Washington D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the main Point of Contact (POC) for the contract's IT support services and deliverables.

Requirements

  • Ten (10) or more years as a Program Manager for the Federal Government
  • Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies
  • PMP certification
  • Managed a team of over 50+ IT professionals
  • Good interpersonal, Problem-solving, and Time management skills
  • Strong management skills to manage resources and day-to-day processes
  • Demonstrated experience in full development life cycle development standards and best practices for quality assurance
  • Strong attention to detail, organizational skills, and a commitment to quality
  • Ability to work independently and collaboratively within cross-functional teams

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • 401(k) Savings Plan
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Referral and Merit Recognition Programs
  • Employee Assistance and Identity Theft Protection
  • Paid Holidays: 11 per year
  • Paid Time Off (PTO)
  • Disability Insurance

Requirements Summary

10+ years as a Program Manager, 6+ years managing large Enterprise Service Desk teams, PMP certification, and strong management skills