Program/Project Manager

Spry Methods is seeking an experienced Program/Project Manager to lead and oversee the successful delivery of a ServiceNow (SNOW) project implementation.

Requirements

• Define program strategy, objectives, scope, and success criteria in alignment with organizational goals
• Develop comprehensive program plans including timelines, budgets, resource requirements, and risk mitigation strategies
• Lead and provide direct or indirect oversight of BAs, Dev team, & other program team members
• Establish program governance structures, including steering committees and status reporting cadences
• Monitor and manage program budgets, ensuring optimal resource allocation and cost control
• Identify, assess, and mitigate program-level risks and issues, escalating when appropriate
• Manage program interdependence and resolve conflicts between projects
• Facilitate communication and collaboration across all program stakeholders
• Track and report on program progress, metrics, and KPIs to executive leadership
• Drive change management initiatives to ensure organizational readiness and adoption
• Ensure program deliverables meet quality standards and business requirements
• Manage vendor relationships and third-party contracts related to program delivery
• Conduct program reviews, lessons learned sessions, and implement continuous improvement initiatives
• Build and maintain strong relationships with business leaders and key stakeholders
• Support change management activities related to ServiceNow implementation

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement