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Birlasoft Limited
Project Lead-Cloud & Infra Engg
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 10, 2025
The Project Lead-Cloud & Infra Engineer role involves understanding customer business needs, designing ServiceNow solutions, providing scope estimates, and overseeing technical development. The ideal candidate will have experience in ITSM, HRSD, and Portal development, as well as strong ServiceNow configuration and development skills. They will also manage a global team and experience in project management and stakeholder communication.
Requirements
- Understanding of customer business need
- Design ServiceNow solutions
- ITSM, HRSD, Portal development experience
- Strong ServiceNow configuration and development
- Technical Writing and Training
- Escalation Handling
- Requirements gathering and documentation
- Project management
- Experience in project governance
- Team leadership
- Problem solving
- English communication skills
- ServiceNow certification (ITSM, HRSD, CAD)
Requirements Summary
Understanding customer needs. ServiceNow expertise. Project management and leadership skills
