ActioNet

Project Manager

ActioNet seeks experienced Project Manager (8+ yrs, PMP) in Washington D.C. to lead IT teams, manage Service Desk operations, drive process improvements using ITIL/Agile. Hybrid. Benefits included.

ServiceNow Role Type:
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Support Specialist
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 15, 2025

ActioNet is seeking a Project Manager with Public Trust clearance in the Washington D.C. metro area. The successful candidate will lead a team, develop and execute process improvements, and ensure high levels of customer satisfaction. Hybrid work is available.

Requirements

  • 8+ years as a Program/Project Manager for the Federal Government
  • 5+ years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies
  • PMP certification
  • Managed a team of over 30+ IT professionals
  • Good interpersonal, Problem-solving, and Time management skills
  • Strong management skills to manage resources and day-to-day processes
  • Demonstrated experience in full development life cycle development standards and best practices for quality assurance
  • Strong attention to detail, organizational skills, and a commitment to quality
  • Ability to work independently and collaboratively within cross-functional teams

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Health Insurance
  • Disability Insurance

Requirements Summary

8+ years of experience as a Program/Project Manager, PMP certification, and experience managing large Enterprise Service Desk teams