Regional Service Specialist

Allied Universal® Technology Services is seeking a Regional Service Specialist to be the first point of contact for customers, handling inquiries, resolving issues, and ensuring satisfaction. This role requires strong communication skills, scheduling expertise, and the ability to collaborate with various departments. The specialist is responsible for documenting cases, updating work orders, and reporting on performance.

Requirements

• High school diploma or equivalent
• Licensing requirements subject to state and local laws
• Minimum of (1) year of experience in service intake and dispatch
• Detail-oriented and organized
• Ability to establish and maintain working relationships
• Strong analytical and decision-making abilities
• Self-motivated and able to motivate others
• Ability to manipulate electronic tools
• Experience with ServiceNow or SAP ByDesign (preferred)

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• 401(k) plan
• Paid holidays
• Sick days
• Personal days
• Vacation time