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Secomea
Regional Support Manager
Regional Support Manager (EMEA) at Secomea, Copenhagen. Lead 5-person support team, manage EMEA operations. Requires 5+ yrs technical support, 3+ yrs management. Competitive salary, hybrid work, growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 11, 2025
We are looking for an experienced and customer-focused Regional Support Manager (EMEA) to take operational responsibility for regional support performance and people leadership. In this role, you'll combine hands-on technical expertise with day-to-day leadership of a team of five dedicated support engineers.
Requirements
- 5+ years of experience in technical or customer support, with at least 3 years in a managerial role with support focus
- Proven experience leading technical teams and improving service delivery and customer satisfaction
- Strong technical understanding of IT support environments supporting OT/IoT, remote access, and SaaS solutions
Benefits
- Competitive salary and benefits package
- Hybrid setup (Copenhagen HQ) and flexible working conditions
- Opportunities for professional growth, certifications, and career development
- A friendly, inclusive workplace where we balance ambition with fun
Requirements Summary
5+ years of experience in technical or customer support, with at least 3 years in a managerial role with support focus
Apply now
Copenhagen
|
Capital Region of Denmark
Denmark
Mid-Level
Hybrid
Full Time
