ASM Global

Regional Venue Technology Manager - West Region

Join ASM Global as a Regional Venue Technology Manager in Los Angeles. Leverage ServiceNow for IT management, lead teams, and optimize venue tech. Competitive salary & benefits.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
ServiceNow Modules:
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IT Asset Management
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Risk and Compliance

Job description

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Posted on:
 
May 28, 2025

Join our team as a Regional Venue Technology Manager and lead the management of technology needs for event-based venues in the West Region. This role involves working with venue-based support resources, managing third-party vendors, and optimizing IT infrastructure and enterprise systems.

Requirements

  • Bachelor’s degree in IT or related field.
  • 8+ years of relevant point-of-sale experience, ideally in the Hospitality or Tourism industry
  • Technical knowledge of IT systems
  • Experience with Windows 10 and Microsoft Office 365 suite of products
  • PCI risk and compliance
  • IT Security and incident response
  • Ability to motivate and lead teams.
  • Ability to effectively manage and produce in a matrixed environment.
  • Excellent interpersonal and communication skills
  • Strong contract management skills
  • Microsoft Windows Server 2012, 2016
  • IT Management tools (e.g., Active Directory)
  • Experience with an IT ticketing solution to track and manage issues and requests (e.g., ServiceNow)
  • Managing external vendors delivering managed IT services

Benefits

  • Competitive salary, commensurate with experience
  • Generous benefits package that includes medical, dental, vision, life and disability insurance
  • Paid vacation
  • 401k plan

Requirements Summary

Bachelor’s degree in IT, 8+ years of point-of-sale experience, technical knowledge of IT systems, and ability to motivate and lead teams