Join our team as a Regional Venue Technology Manager and lead the management of technology needs for event-based venues in the West Region. This role involves working with venue-based support resources, managing third-party vendors, and optimizing IT infrastructure and enterprise systems.
Requirements
- Bachelor’s degree in IT or related field.
- 8+ years of relevant point-of-sale experience, ideally in the Hospitality or Tourism industry
- Technical knowledge of IT systems
- Experience with Windows 10 and Microsoft Office 365 suite of products
- PCI risk and compliance
- IT Security and incident response
- Ability to motivate and lead teams.
- Ability to effectively manage and produce in a matrixed environment.
- Excellent interpersonal and communication skills
- Strong contract management skills
- Microsoft Windows Server 2012, 2016
- IT Management tools (e.g., Active Directory)
- Experience with an IT ticketing solution to track and manage issues and requests (e.g., ServiceNow)
- Managing external vendors delivering managed IT services
Benefits
- Competitive salary, commensurate with experience
- Generous benefits package that includes medical, dental, vision, life and disability insurance
- Paid vacation
- 401k plan