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ASM Global
Regional Venue Technology Manager (Central Region)
Regional Venue Technology Manager at ASM Global in Dallas, TX. Lead tech teams managing POS systems, IT infrastructure, and ServiceNow ticketing for event venues. Requires 8+ years POS experience, IT security knowledge, and team leadership skills.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Risk and Compliance
Job description
Posted on:
December 5, 2025
The Regional Venue Technology Manager is responsible for managing technology needs of event-based venues in the Central Region. The successful candidate will lead a team providing operational support to users and ensure availability, stability and security of business systems and IT infrastructure platforms.
Requirements
- 8+ years of relevant point-of-sale experience
- Technical knowledge of IT systems
- Experience with Windows 10 and Microsoft Office 365 suite of products
- PCI risk and compliance
- IT Security and incident response
- Ability to motivate and lead teams
- Ability to effectively manage and produce in a matrixed environment
- Excellent interpersonal and communication skills
- Strong contract management skills
- Microsoft Windows Server 2012, 2016
- IT Management tools (e.g. Active Directory)
- Experience with an IT ticketing solution to track and manage issues and requests (e.g. ServiceNow)
- Managing external vendors delivering managed IT services
- Relevant technical and project management certifications preferred
Benefits
- Competitive salary
- Generous benefits package
- Medical, dental, vision, life and disability insurance
- Paid vacation
- 401k plan
Requirements Summary
8+ years of point-of-sale experience, technical knowledge of IT systems, and ability to lead teams
