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ServiceNow
Renewal Account Manager - Swedish or Norwegian speaker
Renewal Account Manager (Swedish/Norwegian) at ServiceNow, Stockholm. Manage enterprise SaaS renewals, drive customer retention, negotiate contracts. 5+ yrs experience required. Competitive benefits.
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 16, 2025
We are seeking a Renewal Account Manager to join our team. In this role, you will be responsible for negotiating renewal contracts, identifying customer needs, and providing customer assistance with licensing discussions.
Requirements
- 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories
- Advanced proficiency with contract renewal processes
- Experience building relationships with peers and partners
- Excellent customer management skills; including sales, account management, and customer service
- Personal initiative to identify areas of process improvement and efficiency
- Strong work ethic and quota achievement
- Deep expertise with a SaaS model focused on enterprise software preferred
- Fluent in Swedish or Norwegian
Benefits
- Opportunity to work with a global market leader
- Chance to make a meaningful impact on customers' businesses
- Collaborative and dynamic work environment
- Competitive salary and benefits
Requirements Summary
5+ years of experience in Renewal Account Management or Customer Success, advanced proficiency with contract renewal processes, and excellent customer management skills
